“Before the OneServer, we were always reactive in fixing Exchange server problems because we wouldn't know what to look for to be proactive. Now my staff and I are aware of all issues that impact our Exchange environment, and the time my network administrator spends managing Exchange has gone down from 20% to about 5%. He's now more productive in other areas, which has accelerated the timeline on a number of deliverables critical to our day-to-day operations.” - Bruce Haas, IT Director, K2 Sports More
Azaleos OneStop Managed Services provide a suite of fully managed remote services that ensure optimal health and hygiene for every OneServer e-mail appliance running inside a customer's datacenter.
Azaleos™ OneStop™ Managed Services provide 7 day a week, 24 hour a day monitoring, patch management, backup and optional business continuity and disaster recovery services for your Microsoft Exchange infrastructure, so IT organizations no longer have to worry about keeping the Exchange environment up-to-date, optimized, and running.
OneStop Managed Services were designed to deliver secure, end-to-end support for every OneServer™ for Exchange 2003 appliance. OneServer appliances push system diagnostics and mail statistics to the Azaleos network operations center. Our world-class Exchange experts analyze this nonproprietary customer information for any conditions that may compromise the Exchange 2003 environment running on the OneServer.
Features & Benefits
Guaranteed 99.999% availability of the e-mail environment
24x7 proactive monitoring by the Azaleos network operations center
24x7 system fixes and support by world-class Exchange experts
Patch management — monitoring for changes and updating all software running inside the OneServer Exchange 2003 appliance
Assured backup — ensuring Exchange backups are done regularly to maintain Recovery Point Objectives in OneStop service level agreements
