Exchange and Daylight Savings Time - Update on Current Issues
I received the following note yesterday from Microsoft Global Partner Support regarding Exchange and Daylight Savings Time issues and decided to pass it along to help folks subscribed to our blog. Hope it helps!
Hello Keith,
In last couple of weeks the Exchange team has been getting a substantial number of calls regarding the Error 0x80004005 (DST). I thought I’d preemptively share some of the known causes of the issue, which might reduce turnaround time of resolution with your customer.
Error 0x80004005
Currently identified causes:
* The tool was not able to find any time zone values in the mailbox of that specific users. To resolve this, try adding “ReadCalendarTimeZones=1” (without the quotes) to the MsExTmz.ini file to force the tool to examine recurring calendar items for time zone information. You can create a new input file by using the DNs from the error log you received from the last run.
* Unable to process mailbox /O=CONTOSO/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=TESTMB01 - 0x80004005: Carefully review the legacyExchangeDN and make any corrections as necessary. Using ADSIEdit to copy/paste the value can ensure accuracy.
* You are referencing tzmove.exe from the wrong directory. Either extract the downloaded install into the folder where MsExTmz resides or update the MsExTmz.ini to include a full path to where tzmove.exe is installed on the workstation you are using.
NOTE: When you download the Time Zone Data Update Tool for Microsoft Office Outlook, the tzmove.exe file is the installer for the actual tool. Referencing the installer will result in errors when you run MsExTmz.
* The account you are using to run MsExTmz does not have full mailbox permissions and has not been delegated the proper Exchange permissions. To resolve this, run the “Grant Mailbox Permission” script from an Exchange Server computer.
Webcasts for daylight saving time changes in 2007
http://support.microsoft.com/gp/dst_webcasts
Have a great weekend.
Thanks & Regards,
Prajyot
Prajyot Saran | Technical Service Coordinator | Microsoft Global Partner Support
Direct: +1 425 704 2255x37633 | Toll Free: +1 800 936 2200 |
Microsoft Global Partner Support TSCs are available from 6 AM - 6 PM PST Monday - Friday. We welcome your comments and suggestions. Please send feedback to our management team at [email protected] or directly to my manager Sharad Salodkar, by sending mail to [email protected]
DST 0x80004005 and roll out cookbook blog
http://fetchblue.spaces.live.com/
I have some solutions to the DST install and the DST error of 0x80004005 on my blog
Getting Error 0x80004005 when run the MsExTmz tool
I found that running the Grant Mailbox Permission.vbs using the Mailboxes_1.txt without "trimming" the end of the line properly caused my issue. The input file for the .vbs should look like this:
/O=(Exchange Organization Name)/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=DOUG.COWIE
with the (cursor return line feed) directly after the "E" in "COWIE" allowed me to run the script correctly, granting the appropriate access to the user designated by the script. Also, the user designated by the script should NOT have any Exchange Administrator permissions.
Then I successfully ran the MsExTmz tool while logged into the client machine (XPPro SP2 Outlook 2003) as the script designated user, which was given local admin privileges on the XP box. Also, I found that the tzmove.exe was actually installed in C:\Program Files\Microsoft Office\Office12\Office Outlook Time Zone Data Update Tool.