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Before the OneServer, we were always reactive in fixing Exchange server problems because we wouldn't know what to look for to be proactive. Now my staff and I are aware of all issues that impact our Exchange environment, and the time my network administrator spends managing Exchange has gone down from 20% to about 5%. He's now more productive in other areas, which has accelerated the timeline on a number of deliverables critical to our day-to-day operations.
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Exchange 12 Migrations Come at a Hefty Price eWeek
April 24, 2006

As Microsoft's Exchange team gives user groups, administrators and customers a first look at Exchange 12, which is currently still being beta tested, concerns are rising about the extensive retraining and high costs that will be involved in moving to the new product.

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Keith McCall, a former Exchange executive and now the chief technology officer at Azaleos in Redmond, Wash., which offers an Exchange 2003 appliance with remote maintenance, proactive monitoring, patch management, system fixes and reporting, also said there will be challenges associated with retraining customers' IT organizations on Exchange 12.

"It is a great release with a lot of functionality, but the learning curve is steep. It is no longer [enough to] simply deploy an Exchange back-end server and an Exchange front-end server; now you have to think about five different roles and potentially the five different places these Exchange servers are going to be deployed inside your organization," he said.


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